Turnkey Project Support for Medical Cold Chain
Customs • Warehousing • Logistics • Installation & Commissioning • Training • Warranty & Service • Documentation
We are a local operational partner in Ukraine for medical refrigeration manufacturers and project integrators, including donor- and grant-funded programs (UNICEF, WHO, USAID, etc.).
We provide end-to-end implementation and operational support — from customs clearance and warehousing to commissioning, on-site training, and warranty service.
What we deliver (end-to-end)
1) Customs clearance & import logistics
- guidance on HS code, shipment configuration, and required documentation
- review/preparation of invoices, packing lists, certificates/declarations (if applicable)
- broker coordination and delivery to your warehouse or directly to sites
2) Warehousing & 3PL fulfillment
- receiving, inspection, photo documentation, labeling
- batch and serial number tracking
- picking/packing and distribution preparation
3) Nationwide delivery & last-mile execution
- routing and schedule planning
- delivery to hospitals/labs across Ukraine
- safe unloading, handover, acceptance documentation
4) Installation, commissioning & go-live
- on-site installation and baseline configuration
- initial performance checks based on an agreed protocol
- logger/monitoring setup (if included in the project scope)
5) End-user training
- practical training and operating checklists
- alarm/power-outage response procedures
- preventive care and daily routine recommendations
6) Warranty & post-warranty service
- diagnostics, repairs, spare parts replacement
- field service across Ukraine
- SLA-based response and escalation — by agreement
7) Documentation & donor-ready package
- acceptance, commissioning and service reports/acts
- evidence package (photos, serial numbers, routes, confirmations)
- support in complex cases: technical statements and written clarifications
Who this is for
- Manufacturers of medical cold chain equipment
- Integrators/suppliers running donor or grant projects in Ukraine
- Donors and implementing partners needing a reliable local operator
- Projects where traceability, documentation, quality control and accountability matter
Why work with us
- Single point of responsibility for the full operational cycle
- Hands-on expertise in medical cold chain operations and service
- Strong process discipline: documentation, photo evidence, tracking, reporting
- Fewer last-mile risks — more control and predictable execution
Getting started
Contact us — we respond within one business day with the most efficient delivery and support setup for your project.
To prepare an offer, we typically need:
- equipment list (models and quantities)
- timeline and delivery locations
- requirements for installation/training/service
- documentation requirements (donor/tender/internal templates)
Humanitarian project 2026
The Danish company Vestfrost Solutions, as the project's lead donor, provided professional medical refrigeration and freezing equipment to Ukrainian healthcare facilities. The initiative aims to strengthen the cold chain in Ukraine — the safe storage of vaccines, medicines, laboratory samples, biomaterials and other temperature-sensitive medical products.
Delivery of the equipment to Ukraine was handled by the project partner BlueWater. LLC "Oselya YuT" acted as the technical and service partner of the project in Ukraine. Our team was responsible for on-site coordination, delivery of the equipment to medical facilities in the regions, commissioning, configuration, start-up, staff training and ongoing service support.
What the "Oselya YuT" team did
- Organised and coordinated the work on site
- Delivered the equipment to medical facilities in the regions
- Carried out commissioning, configuration and verification of temperature regimes
- Performed start-up, equipment operation checks and staff training
- Provides warranty and service support for the equipment
What this equipment is for
Vestfrost refrigeration and freezing equipment ensures stable storage conditions for vaccines, medicines, laboratory samples, biomaterials and other temperature-sensitive medical products.
Such equipment is essential for hospitals, blood centers, oncology and hematology departments, transplantation programs, laboratories and other medical institutions, where reliable temperature control directly affects treatment safety and the quality of medical care.
Recipient facilities
Among the facilities that received the equipment is the Communal Non-profit Enterprise "Clinical Center of Oncology, Hematology, Transplantology and Palliative Care of the Cherkasy Regional Council". In an official letter of thanks, the centre's management noted that the donated equipment significantly strengthens the facility's ability to ensure proper storage conditions for medicines, vaccines, blood components and biomaterials.
Project partners
- Lead donor: Vestfrost Solutions (Denmark)
- Delivery of equipment to Ukraine: BlueWater
- Technical and service partner in Ukraine: LLC "Oselya YuT"
Why it matters
In wartime, Ukrainian healthcare needs not only one-off equipment supplies but also reliable infrastructure that works steadily every day. Thanks to the support of Vestfrost Solutions, the involvement of BlueWater and the on-site work of the "Oselya YuT" team, the equipment was not merely delivered to Ukraine — it was commissioned, configured and handed over to medical facilities for daily use.