Turnkey Project Support for Medical Cold Chain

Customs • Warehousing • Logistics • Installation & Commissioning • Training • Warranty & Service • Documentation

We are a local operational partner in Ukraine for medical refrigeration manufacturers and project integrators, including donor- and grant-funded programs (UNICEF, WHO, RVO, USAID, etc.).
We provide end-to-end implementation and operational support — from customs clearance and warehousing to commissioning, on-site training, and warranty service.

What we deliver (end-to-end)

1) Customs clearance & import logistics

  • guidance on HS code, shipment configuration, and required documentation
  • review/preparation of invoices, packing lists, certificates/declarations (if applicable)
  • broker coordination and delivery to your warehouse or directly to sites

2) Warehousing & 3PL fulfillment

  • receiving, inspection, photo documentation, labeling
  • batch and serial number tracking
  • picking/packing and distribution preparation

3) Nationwide delivery & last-mile execution

  • routing and schedule planning
  • delivery to hospitals/labs across Ukraine
  • safe unloading, handover, acceptance documentation

4) Installation, commissioning & go-live

  • on-site installation and baseline configuration
  • initial performance checks based on an agreed protocol
  • logger/monitoring setup (if included in the project scope)

5) End-user training

  • practical training and operating checklists
  • alarm/power-outage response procedures
  • preventive care and daily routine recommendations

6) Warranty & post-warranty service

  • diagnostics, repairs, spare parts replacement
  • field service across Ukraine
  • SLA-based response and escalation — by agreement

7) Documentation & donor-ready package

  • acceptance, commissioning and service reports/acts
  • evidence package (photos, serial numbers, routes, confirmations)
  • support in complex cases: technical statements and written clarifications

Who this is for

  • Manufacturers of medical cold chain equipment
  • Integrators/suppliers running donor or grant projects in Ukraine
  • Donors and implementing partners needing a reliable local operator
  • Projects where traceability, documentation, quality control and accountability matter

Why work with us

  • Single point of responsibility for the full operational cycle
  • Hands-on expertise in medical cold chain operations and service
  • Strong process discipline: documentation, photo evidence, tracking, reporting
  • Fewer last-mile risks — more control and predictable execution

Getting started

Contact us — we respond within one business day with the most efficient delivery and support setup for your project.
To prepare an offer, we typically need:

  • equipment list (models and quantities)
  • timeline and delivery locations
  • requirements for installation/training/service
  • documentation requirements (donor/tender/internal templates)